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Privacy Policy

Privacy Policy

 

This privacy policy discloses the privacy practices for Your Leisure Kent Ltd.

This privacy policy applies to information collected by this web site (yourleisure.uk.com) and all sites related to Your Leisure Kent Ltd. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared
  2. What choices are available to you regarding the use of your data
  3. The security procedures in place to protect the misuse of your information
  4. How you can correct any inaccuracies in the information

 

Information Collection, Use, and Sharing

 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request.
 

Your Access to and Control Over Information

 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any

• Change/correct any data we have about you

• Have us delete any data we have about you

• Express any concern you have about our use of your data
 

Security

 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
 

Updates

 

Our Privacy Policy may change from time to time and all updates will be posted on this page.

You can contact our Head Office via info@yourleisure.uk.com
 

Cookies / Pixels

 

What is a Cookie / Pixel?

 

A cookie is a simple text file that is downloaded and stored on your computer by your web browser, each time you visit a website. Each cookie is unique to your web browser, and only your web browser will be able to retrieve and/or read the contents of cookies on your computer. The web browser will store cookies and then send them back to the relevant website on subsequent visits so that it remembers you.

Cookies contain anonymous information such as a unique identifier, the website name and some digits and numbers. We use a mixture of ‘session’ cookies, cookies stored in your web browser for a limited time while you are accessing our website, and ‘persistent’ cookies, those which are stored for days (sometimes months) and which are activated each time you revisit our website.
 

Why use Cookies / Pixel?

 

Most websites you visit will use cookies in order to improve your user experience, namely by enabling that website to recognise you and remember things like personalised details or user preferences. And when we say ‘you’, we mean your computer.

An example of how and why we use cookies is when we show you event announcements on our homepage. We don’t want to bombard you with the same announcement lots of times, so we set a cookie in your browser so it remembers you have seen the ad once or twice already.
 

What cookies are used on this website?

 

  • Experience cookies: These cookies are used to optimise a user’s experience of a website, by enhancing the performance and functionality of our website. They allow us to improve the content that we offer you by understanding how you like to use it (for example we can see the areas of our website that you like best). These tracking cookies are provided by Google Analytics. “Tracking” enables us to count the number of times you have seen something, which in turn means we can make sure that we don’t show you the same event announcements twice (as mentioned above).
  • Marketing Cookies: These cookies are used to anonymously track and target each unique visitor to a website, either on the website alone or from a third party advertising campaign to the website. We use these cookies to understand your previous web browsing activity. This allows us (and our partners) to understand anonymous things about you, such as your demographics (i.e. age, gender, music preferences).

 

Our cookies / pixels or third party?

 

In most cases the cookies are set by the website you visit. However, cookies may also be set by third parties where third party applications are embedded in our website such as:

  • YouTube – if you watch a video
  • Facebook / Twitter and other social networks if you share a page on your social network
  • Facebook Tracking / Conversion pixel
  • Google Analytics

 

About Google Analytics

Google Analytics stores information about:

  • The pages you visit
  • How long you spend on each page
  • How you got to our sites – search engine, social media, affiliate link etc.
  • What you click on while you’re visiting our sites

We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.
 

Google Analytics sets the following cookies:
 

Universal Analytics
NamePurposeExpires
_gaThis helps us count how many people visit our sites by tracking if you’ve visited before2 years
_gidThis helps us count how many people visit our sites by tracking if you’ve visited before24 hours
_gatUsed to manage the rate at which page view requests are made10 minutes

 

Google Analytics
NamePurposeExpires
_utmaLike _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to our sites or to a certain page2 years
_utmbThis works with _utmc to calculate the average length of time you spend on our sites30 minutes
_utmcThis works with _utmb to calculate when you close your browserwhen you close your browser
_utmzThis tells us how you reached our sites (for example from another website or a search engine)6 months

 

Whilst these cookies will fall into one or both of the two categories mentioned above, we are unable to access, or control the use of, these cookies. You should check the third party websites for more information about these cookies.

For full details on cookies please download this free PDF – EU Cookie Consent Policy
 

You can opt out of Google Analytics here – https://tools.google.com/dlpage/gaoptout
 

Facebook Pixel

We use Facebook Pixels to customise content and advertising, to provide social media features and to analyse traffic to our websites.

We reserve the right to share pixel data with trusted social media, advertising and analytics partners.

We reserve the right to share pixel data with trusted social media, advertising and analytics partners.

For full details on Facebook Pixels please visit Facebook’s own guide – Facebook Pixels Terms
 

How to configure your cookie preferences

 

Please remember that cookies on our website are there to improve your experience in using our website (without them, online advertisements you encounter will be less relevant to you and your interests) and do not collect any personal identifiable information from you. However there are ways in which you can control and manage the cookies on your device. Most modern web browsers will allow you to:

  • See what cookies you’ve got and delete them on an individual basis
  • Block third party cookies
  • Block cookies from specific sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

 

Every web browser (such as Internet Explorer, Safari, Google Chrome and Firefox) lets you change your cookie preferences. The links below take you to the ‘Help’ sections for each of the major web browsers so that you can find out more about how to manage your cookies.
 

Google Chrome
Click here
 

Safari
Click here
 

Internet Explorer
Click here
 

Firefox
Click here
 

Google Smart Lock Passwords

 

If you choose a service that requires a password, you may save this password to your browser or select remember me.
 

If Smart Lock for Passwords is on, when you sign in to websites in Chrome or some apps on your Android, you’ll be asked if you’d like to save your sign-in information.

To save your password for the website or app, select Save. If you have more than one Google Account signed in to your Android device, you can choose the account where you want to save the password.

You can view your saved passwords at any time at passwords.google.com or in Chrome’s settings.