Update on Services Around Thanet
Last updated: 7 May 2020 via Connect Well East Kent
Get Coronavirus support as an extremely vulnerable person:
Register if you have a medical condition that makes you extremely vulnerable to Coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food. If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway. You can register yourself, or on behalf of someone else. www.gov.uk/coronavirus-extremely-vulnerable
Connect Well East Kent
Hub team are operational as normal and telephone services are still active.
Open Mon, Weds and Fri 8:30am – 6pmTues and Thurs 9am – 5pm
0300 302 0178
Carers Support East Kent
CSEK are operational as normal and the Hub team still offering emotional support.
Open Mon, Weds and Fri 8:30am – 6pmTues and Thurs 9am – 5pm
0300 302 0178
Silverline Telephone Befriending Service
24 Hour befriending service.Free, confidential service to share worries and fears. A good sign posting service. he Silver Line is a helpline and friendship service for people aged 55 and over.
0800 470 80 90
Thanet Coronavirus support
A list of services across Thanet who are offering support during this difficult time. Click the link to the right.
Age UK Thanet
Day Services are open to existing clients and are offering I and A support over the phone only. Also available for shopping calls.
Buddy Box Hot Meal Delivery is open for anyone that needs food and is £8.00Age UK Support at Home Service – operational as per normal contact Debby Turner via email.
Providing a free telephone service, during office hours, for 50+ Thanet residents who are struggling with feelings of social isolation and loneliness during this time and would like to hear a friendly voice to see how you are.
You can contact them via phone, email or on social media (Facebook and Twitter)Ageless Thanet will also be sharing videos on how to use the internet and social media to stay connected with friends and family during the COVID – 19.
Cliftonville Community Centre
Open as usual Mon, Tues, Weds and Fri up until 1st AprilFrom 1st April Mon, Tues and Weds from 9:30-12:30am
Elaine or Paul 01843 221913
Global Generation Church
The Global Generation site is now closed.
Offering support over the telephone. Supporting Orbit Customers with accessing food and supplies. All Services will be shared online until further notice.Currently the aspire homeless project is currently still operational.
Thanet Community Support Partnership
TCSP are offering their car scheme to all ESSENTIAL hospital/medical appointments only.
Salvation Army, Ramsgate
They are currently running a food bank but please ring ahead to make an appointment as it may cause unnecessary travel.The Salvation Army are also available to deliver food and supplies to elderly who are self isolating in the Ramsgate area.
Carl Whitehead07900 497326
The Gap Project
Still open for homeless support on Friday 20/3, 2-4pm. Café still open at the moment. Friday afternoon club planned to run.
The Bus Café Thanet
Offering a home delivery service from their food and drink menu between 9am and 3pm. No minimum order and no charges for delivery. They have bread and different types of milk available and all prices will be the same as in the shop.
St Pauls Food Bank (Margate)
Open as usual – Thursday mornings 10:30am – 12:30pm
Thanet Community Transport Association
Offering a personal shopping service and wiling to help anyone who is self isolating and who cannot get out and about.
Westgate Town Council
The town council are offering a service of volunteers to visit homes within the town to help isolated people to do shopping, walk the dogs, friendly phone calls, picking up prescriptions and general needs.
If you know someone who needs this please contact the Town Clerk on the number/email to the right.
Changing Minds - The Lifeboat project
They will provide mental health support, advice, anxiety management, food and essentials for the local community throughout the Corona virus Pandemic. This will consist of weekly podcasts, videos discussing all things wellbeing, exercise, nutrition and more!
To offer free delivery of care packages for those in isolation within our local community, including food, toiletries & entertainment (Crosswords, card games, colouring books, etc).
To establish a phone line for those seeking a friendly chat / video chat if possible. To set up a social media hub for individuals to access for tips on combating loneliness whilst in isolation. To grow and adapt the project alongside the ever-changing situation to provide support for as many affected individuals as we can possibly reach.
Best One Westgate
They are offering free home delivery services for supplies such as food etc.
Krusty Kobb bakeries
Offering free home delivery for food to peoples home who are self isolating and are unable to get out.
Offering free home delivery to self isolated people. (Fruit and veg etc)
Posillipos restaurant Broadstairs
Are offering to do peoples shopping and deliver it to their home for self isolated people.
The Kitchen CT9 in Cliftonville
Will deliver any surplus stock they have to peoples homes who are self isolating.
Birchington Support group
Are offering a free service which includes shopping locally, walk dog and collect prescriptions etc.
Dave Adams - 07540 813028 or Jan Adams – 07540 812564
The business wants to support anyone in need living in Ramsgate, Margate, Broadstairs, Westgate, Birchington and Sandwich. They will go and get the shopping and deliver it to their home. Delivery is free. The business said people who want to use the service can pay them for the shopping in cash on delivery or by bank transfer.https://www.kentonline.co.uk/thanet/news/company-shopping-for-people-in-self-isolation-223974/
Age Concern Deal
Day Services are still operational as per government guidelines. Hot meals are costed at £7.00Offering food delivery services and hot meal deliveries. (Both are paid for services and will be invoiced at a later date)
01304 372608 – Deal
Age UK Folkestone
Day Services are still operational as per government guidelines
Offering food delivery services and hot meal deliveries. Hot meals are costed at £7.00
(Both are paid for services and will be invoiced at a later date)
01303 279031 - Folkestone
Age UK Herne Bay
Day Services are now closed.
Befriending service is now a telephone befriending service between working hours. There is also A Call in Time – can sign up to this online on the national Age UK’s website. One call a week from a befriender. It may be a few weeks or so (especially now as demand may be high) before they match people up with volunteers but worth registering.
Personalised Independence Programme – virtual hub - still accepting referrals – still supporting via telephone and where we can.
Age UK Faversham
Age UK Faversham are providing meals on wheels and the Hands 2 Help independent living service (which can do shopping). I&A available as usual, but most of the work is being done over the telephone.
01795 532 766
Whitstable Food Bank - CLOSED
Whitstable Umbrella Centre Will be providing food parcels during isolation periods and are happy for neighbours/friends to collect food parcels on behalf of people who are isolating.
CLOSED - 01227 274880
Deal Food Banks
St Richards church – Tuesdays 12pm -2pm
Wednesday Victoria Road 4:30pm – 6pm
Fridays Trinity Church Union Road 10am -12pm
Foodbank centres open but no tea or coffee
Sandwich Food Banks
Thursdays Phoenix Centre Jubilee Road 1pm-3pmFoodbank centres open but no tea or coffee
Ashford Age UK
Meals on Wheels, Meals on Wheels Plus (3 meals delivered – to include lunch, tea and breakfast for the following day), Shopping, Prescription collection, Keeping in touch calls, Telephone befriending, Dog walking.
Aylesham Food Banks
Fridays – St Fimbarr Church Market Square 12:30pm – 2:30pmFoodbank centres open but no tea or coffee
Ashford Vineyard Church
Mon, Tues, Thur 9-12 noon & last Sat of every monthIf in need please contact the foodbank.
Ashford Community Care
Food shopping delivery services Ashford.
Martin Kemp 07732 977417 / 01233 612224
Home help choice
Food shopping delivery services Ashford.
Richard Spinx 07807 177656
Faversham Food Bank
The Gospel Mission Church,
WEDNESDAY 1.30pm to 4.00pmFRIDAY 1.30pm to 4.00pm
Folkestone Methodist Church
Sandgate Road Folkestone
Tues and Fri 2pm -3:30pm
Please check the website www.shepway.foodbank.org.uk as regular updates will be posted on here
New Romney Christian Centre
Tues 5:30pm -7pmPlease check the website www.shepway.foodbank.org.uk as regular updates will be posted on here
Hardy Hall, Skinner Road
Fri 6:30pm – 7:30pmPlease check the website www.shepway.foodbank.org.uk as regular updates will be posted on here
Savages Fruit and Veg Lydd
Offering fruit baskets and other veg within the Lydd area. Also offering a delivery service as well.
Kerry’s kitchen Lydd
A local café which are making food deliveries within the Lydd area.
How to stay active during the COVID-19 period whilst self isolating.
A group of volunteers who are offering services such as, Food Shopping, Prescription Collection, dog walking or just companionship.
Live at Home Folkestone
Offering a telephone befriending service for people in the Folkestone district
Ashford Volunteer Centre
The befriending service visits at home is still going and if it cant be a home visit it will be a telephone befriending service.They are also still running they’re community transport but only have a few drivers left so they are trying to do just emergency.
Age UK Canterbury
Hot Meal Delivery Services for a two course Lunch ( £8.50) and Supper if required ( £3.50)-These are both paid for services and will be invoiced at a later date.
Telephone contact service in relation to Information & Advice, Befriending and arranging support services such as Shopping and Medicines collection and others as established going forward
Foot Health Service through a triage arrangement within clinic setting and Home Visiting setting.
Furley Page Solicitors Canterbury
Furley Page have set up a telephone buddy system to offer companionship and support to elderly members of the community who need to self-isolate due to the coronavirus outbreak. The telephone buddy system helps to alleviate social isolation and ensure that no-one is struggling at home alone, without essential food and medication. It will provide welcome regular contact for elderly citizens who are isolated and enable our volunteers to check that they are OK and arrange any help or support they may require during this difficult time
It will provide welcome regular contact for elderly citizens who are isolated and enable our volunteers to check that they are OK and arrange any help or support they may require during this difficult time.
The buddy scheme is not just for current members of our group and we intend to offer our assistance to all elderly and vulnerable people in the local community who are isolated as a result of the coronavirus outbreak.
Val Prosser or Melanie Christodoulou01227 763939
Twenty Four Door Step Delivery Folkestone, Dover and Hythe
something for the community. Thus we propose to utilise our kitchen and chefs by offering a home delivery service of farm fresh produce and professionally prepared items.
All sales will be cashless if you wish by BACCS, PayPal or card payments!
Order by 4pm for NEXT DAY DELIVERY hopefully by 12pm depending on demand. (minimum delivery £15)We can try and get anything not on this list so please do not hesitate to ask.
Romney Marsh Day Centre
The day centre is closed but they are offering a telephone service, advice and information help.
Senior helping Seniors
Offering support to people aged over 70 shopping services, befriending, support services, emotional support. The services is costed at £24.60 per hour.
Peekaboo Pet Services
We are offering to walk dogs/pets for isolated and elderly people. This is a free service and covering the Dover/Whitfield area.
Teynham Parish Council
If you need help with
- Posting mail
- Urgent supplies
- A friendly phone call
Contact Teynham Parish council and one of our volunteers will contact you.
Folkestone and Hythe District Council
We have set up a local dedicated COVID-19 helpline and email for residents. - Find out about help and assistance available locally and national support - Offer to volunteer and become a champion within the community Open 9am – 5pm seven days a week
KOOTH – Online Mental Health Service for 10-16 year olds
As it stands we are no longer able to visit schools, youth provisions or medical centres to talk about the service. We are looking to make as many young people aware of the service as possible and we are trying to do this remotely. Any support or advice you have would be greatly appreciated. Our Kooth Overview video can also be used - https://vimeo.com/318731977/a9f32c87de
Kooth is a mental health organisation that offer free online counselling and advice to those who are aged 10-16 years old who do not want to talk face to face with someone.
Live Well Kent
Live Well Kent Thanet Services Richmond Fellowship- Referral firstname.lastname@example.org or 01843 280022
East Kent Mind - email@example.com or call 07950 608827 SpeakUp CIC - Support and social SpeakUpCIC - Night Owls is a closed on-line peer support group. Call 01843 448384
SpeakUpCIC- Personality Disorder Support Group (PERDI) SpeakUp CIC - SpAce Art and Craft Project SpeakUp CIC Referral firstname.lastname@example.org or 01843 448384
Rethink Thanet Way Employment - Referral email@example.com
Porchlight Community Inclusion Service Porchlight Community Link Service Porchlight Community Housing Service Porchlight Thanet Health Inclusion Service (THIS) Referral to 0800 567 7699 firstname.lastname@example.org
Porchlight Live Well Kent Central Referral Line 0800 567 7699 or email email@example.com
Live Well Kent Website - https://livewellkent.org.uk/
Live Well Kent Services South Kent Coast South Kent Mind - provide a Wellbeing programme Referral 01303 250090 southkentmind.org.uk
Take Off Peer Groups – Referral - 01227 788211 SpeakUp CIC - Support and social groups SpeakUpCIC - Night Owls is a closed on-line peer support group Referral firstname.lastname@example.org or 01843 448384
Shaw Trust Employment Service and Porchlight Work4Wellbeing (formally JET IPS Employment) Referral 0800 567 7699 email@example.com
Porchlight Community Inclusion Service Porchlight Community Link Service Porchlight Community Housing Service Porchlight Live Well Kent Central Referral Line 0800 567 7699 or email firstname.lastname@example.org