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Swim School FAQs

How much does a course subscription cost?

Your Swim School course subscriptions are £35 a month Direct Debit.

Do lessons stop during the school holidays?

Your Swim School lessons continue as normal throughout school holidays except for a 2-week break in August and 2 weeks in December and lessons are cancelled if the normal day fall on a Bank Holiday in England. Direct Debits will be adjusted for Bank Holidays outside of the August and December breaks. The August and December break dates will be communicated via our Live Better app and member newsletter. If you sign up to Your Swim School, please do get the Live Better app and opt-in to our newsletter to stay up-to-date.

Do lessons stop on Bank Holidays?

Yes. On Bank Holidays, course lessons for Swim School, Tennis Academy and Gymnastics will now pause on that day with no lessons taking place.
All course members will have their Direct Debits adjusted accordingly. This change was developed based on suggestions from course members.

Please note, the above does not include Bank Holidays which fall within the summer and Christmas course breaks.

How do I book for the FREE swimming?

To book the FREE swimming that's included as part of a Your Leisure course subscription you will need to set your password for our online booking system. You will already have an account due to your subscription to access the Course Home Portal so you will need to use the same email address. First,  CLICK HERE to reset your password now and you'll receive a new email with a reset link, then you can click that (or copy and paste it into your web browser if it is not clickable - link is valid for 10 minutes) then once your password is set you will be able to LOGIN HERE to start booking. 

Once you have set up your online account, you will be able to book using your email and password to log into our web browser booking system or our app.

Do I need to pay for Swim England certificates?

Swim England certificates are available at our receptions for £6.00 (card payment only). All previous stage awards can also be purchased. 

Do I need to pay for replacement swimming caps?

If your swim school cap is lost, replacements can be purchased from centre for £8.00 (card payment only).

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