It’s so great to hear all your fun news and your ideas. That’s why we’re so excited to have made it even easier for you to talk to us.
Social Media is AMAZING!
Social is where you make us blush with your lovely reviews and, sometimes, let us know where we fall short – Either way we love the feedback. It helps us help you ‘Enjoy Life and Have Fun’!
Your Leisure has long recognised social media is how you want to talk to us, but until recently, because of technology restraints, all our customer service communication on line has been handled at our Head Office. We agree it has been far from satisfactory. There has been a massive need to empower all our centres with their own access to this ever more popular form of communication.
Whilst all older mediums of communication are still very relevant, so now, just as important is social media. So, over several months, a dedicated team has been experimenting with various platforms, testing their effectiveness for use in all our centres. The idea has been to give back control of customer service to each centre, so we can meet you, our customers, at the place of your choosing, be that on the phone, by letter, email or social media.
It’s taken time, but over the last few weeks we have been rolling out to the Leisure Centres a platform called Hootsuite.
Hootsuite makes it possible to monitor and be proactive with different social media platforms all in one place; for our purposes, we are concentrating on Facebook and Twitter.
Hootsuite has already been rolled out to Hartsdown, Tides and Dover and the feedback from customers and staff has been fantastic!
The benefits this brings are many. It means that each centre can now once again control their own customer enquiries from any medium a customer wishes to approach them. They can do it, using local knowledge and so deliver a positive solution to the customer. It’s a win win for everyone.
Over the next couple of weeks the Hootsuite roll out will be completed with the addition of Ramsgate Leisure Centre and our Theatre Box office going live on the system too.
Using Hootsuite is our latest step to improve on the delivery of our expectation to excel in customer care.
For many years guidelines have recommended we eat 5 portions of fruit and veg per day to stay healthy and live longer. Now those guidelines have changed to suggesting 10 portions is now what it takes to live a healthy life style.
The media has been taken by storm with opinion ranging from’ insane’ to ‘a vegan takeover plot’. So, is this latest advice from Imperial College, based on medical research achievable, realistic or just another gimmick?
What do you, the residents of the Garden of England, think? After all we grow a load of fruit and veg here don’t we?
Kathleen Kerridge writing in the Guardian under the headline ‘A veg (or five) too far: Why 10 portions a day is way too much to ask’, says, ‘In an ideal world doubling our fruit and vegetable intake is a good idea. But in austerity Britain, it would be impossible to afford all that, let alone cook it.’
When she first read the new guidelines, she thought it made good sense, but she went on to consider that maybe, it’s a load of fruit and veg for a family to consume each day, so the recommendation seemed a little less than realistic.
After further considering the disparity in earnings and those families already living close to or on the breadline, she concluded eating 10 portions a day was something for the ideal world.
You can read her full article here:
But researchers claim upping daily intakes would prevent 7,200 cancer deaths and almost 14,000 from strokes every year. Surely then this is a recommendation worth taking seriously. Source: DailyMail.co.uk.
Daily Mail medical adviser and retired GP Dr Martin Scurr welcomed the new 10-a-day target – but warned it may be too costly for families on lower incomes.
‘The more you eat, the better,’ he told FEMAIL. ‘Even people who struggle to get to five-a-day should aim for the new target because even if only get close to it, or they only reach it one or twice a week, it will still help them live longer and be fitter for it.’
He said eating 10-a-day would be a ‘cinch’ if you start the day with an apple and banana, and pack lots of vegetables into a salad. He and his family tuck into a salad filled with 10 vegetables every day, he said.
But he did warn that for large families, or those on lower income, meeting the target would be difficult – especially at this time of year when so many fruits and vegetables are out of season.
Read more here
Difficult maybe, but certainly not impossible. If you are up for trying out the new guidelines then Laura Agar Wilson, holistic health coach and blogger can help in her article 10 Ways to 10 a Day. In this article she gives menu suggestions on how to get between 7 – 10 portions of fruit and veg per day
The NHS is desperate to get people to eat their five-a-day, let alone 10 a day, emphasizing that fruit and vegetables can be juiced, canned or frozen. The UK average is four portions a day, with just a quarter of men aged 19 to 64 hitting the target, and 28 per cent of women.
The researchers analysed data from 95 studies on fruit and vegetable intake, finding that ten servings cut the risk of dying prematurely by almost a third. Read the full article.
So, what’s the answer? Eating 10 a day gives us all a better chance of living longer, but while the personal cost is significant, it could save the country millions in reduced NHS costs.
Many thanks for taking the time out to read this article and I hope it has given you ‘food for thought’. Please feel free to share this post with others you think would benefit from the content or have a view or comment.
We’d love to hear what you think and share your ideas on how we can use these guidelines to benefit us all.
Last year, after several disasters, which included a flooded office, flooded tennis courts, damaged computers and lost work, the Deal Tennis team worked tirelessly in the face of adversity to pull off a remarkable achievement in retaining their prestigious Tennis Mark + award, which they had first obtained in October 2015.
Tennis Coordinator Vanessa Webb said, “It was the enthusiasm and positive attitude shown by the whole team that pulled us through what was a very difficult season.”
“We overcame all our setbacks and built from this, securing five new school links and forming an after schools’ club. Then at year end we held a very successful Christmas Open Tennis Tournament too.”
The team is now all set for a tremendous 2017 since the resurfacing to the tennis courts was completed on 9th January.
We have a full programme now in place and are really excited about the future.” Vanessa said.
Their busy schedule includes the usual tennis camps, and all year-round coaching programme.
They also have in place: 16 LTA Graded Tournaments, Road to Wimbledon qualifying event, Kent School Games Tennis Festival, LTA Teacher Education course for Cardio Tennis, 4 cluster challenge events, 4 LTA/Benenden summer tennis festivals, 6 Davis Cup Legacy Tennis for kids courses and 2 Great British Tennis Weekends.
If that isn’t enough, this summer the centre has entered 13 Junior teams into the Aegon summer Tennis league as well as 2 Adult teams plus a further 5 Adult teams playing Kent league and another 4 teams have entered the East Kent League!
Confidence is high and optimism abounds, so don’t be surprised to see even more school links formed during the year too!
Sometimes, ‘Enjoying Life and Having Fun’ can be hard work, but the Deal Indoor tennis team know how to make light of it. For good reason too, as they need to stay on track for the next Tennis Mark + assessment in September. Exciting times! Go for it Team Tennis! Let us know how it all moves forward.
(After the great flood)
Your Leisure has now completed final consultations with customers and Sport England on our improvement proposals for Tides Leisure Centre.
There is overwhelming support for the proposals with a clear demand for the fitness facilities to be improved and expanded; however concerns have been raised on the future impact of reducing the size of the current underused sports hall which requires further investigation.
Your Leisure is now working with our architects, Sport England and Dover District Council on alternative proposals that will provide the required upgrade to the fitness facilities without any changes to the sports hall.
Further information will be available shortly.
We are committed to making this much needed improvement and hope to be in a position to confirm our new proposals very soon.
Thanet District Council Sports Development team plays a pivotal role within the local authority, working with various public, private and voluntary organisations to promote active and healthier lifestyles.
The importance of sport and active recreation in Thanet is vital to ensure we promote opportunities for our residents to access sport and physical activity opportunities at all levels and increase participation across the district.
Thanet District Council is looking for your views on how it should deliver its Sport and Leisure Service over the next four years. Click the image below to take the online ‘survey’ with a chance to have your voice heard and help shape the future of sport and active recreation in Thanet.
As part of our continued commitment to improvement and service review, we need some stealthy people to do some investigations into our services at the leisure centres.
We are looking for users of all our leisure facilities in Hartsdown, Ramsgate, Tides and Dover Leisure Centres.
This includes; Gym, Swimming, Classes, Sports Hall and Softplay (Ollie’s)
All participants will earn £32.50 for each review form they complete
If you would like to apply or would like more information, please call Angela Simmons on 01843 868302.