Membership FAQs

How do I sign up?

You can sign up to one of our great value Live Better membership subscriptions online here. With Live Better, there's no sign up fee. No contract. No old-fashioned on-peak vs. off-peak limits on your enjoyment. Just the freedom to be in control of your health and fitness goals with UNLIMITED* Classes, Gym, Swim & more! Plus, unlock longer advanced booking! Non-members can book online 5 days in advance, Live Better members can book up to 14 days ahead!

If I join today, can I start using my membership right away?

Yes. You can start booking straight away and using your membership booking sessions online or in-centre. We recommend downloading and registering on the Live Better app for easier booking. DOWNLOAD THE APP HERE

When will I receive my membership card?

Members can collect their membership card from reception on their first visit. If you haven’t yet collected your card, then you can collect one on your next visit. Having a membership card makes it easier for members to swipe through the gates.

How do I cancel?

Should you be thinking of cancelling, you can contact our Customer Support Team via CST@yourleisure.uk.com or calling 03333 660 661 

Did you know you can freeze your membership? If you just wanted to take a break, we can pause your subscription so you can pick back right where you left off when you want to come back.