Yes. Members can cancel a booking using the Live Better app under "My Bookings" or in the account area of the online booking system up to 2-hours prior to an activity session commencing. Learn more here. Non-members can cancel a PAYG booking, however, these are non-refundable.
Customer notice: The Lane Swim sessions at 09:45 and 12.30pm on Mondays and Fridays have had the capacity and lane types adjusted due to the new Good Boost Aqua sessions. Lifeguards will assist with lane usage during the sessions. We thank you for your understanding in advance.
Welcome to Hartsdown Leisure Centre
"Live Better" at Your local leisure centres!
Your Leisure is here to help you "Live Better"! Whether you are new to exercise or looking for somewhere new to work towards your health and fitness goals, Hartsdown Leisure Centre, Margate Thanet is the right place for you. The leisure centre offers a wide range of group exercise classes, has a fully equipped gym with TechnoGym machines and free weights, two swimming pools (main pool and teaching pool), swimming lessons with STA Your Leisure Swim Academy, our Hartsdown Gymnastics Centre and the famous FeelGood Factory plus a sports hall with badminton, table tennis and more. Hartsdown Leisure Centre is a cashless facility.
Address: Hartsdown Rd, Margate CT9 5QX
Phone: 0333 366 0661
Opening Hours: Mon-Fri 06:00 - 22:00, Sat & Sun 07:00 - 17:30
What's on offer
For your enjoyment we have put together a number of different sessions that aim to assist in your enjoyment of our pools and accommodate a variety of users. Swimming sessions are open to members and non-members to be booked online. Session descriptions can be viewed via the pool timetables. All swimmers need a booking. Read Pool Admission Policy here.
Specification:
25m Main Pool: Deep end 2.25m – Shallow end 1m
12m Teaching Pool: Deep end 1m – Shallow end 0.75m
The Kit
46 station gym including:
- 17 pieces of resistance kit
- 9 Treadmills
- 8 Cross Trainers
- 7 Bikes
- 2 Spin Bikes
- 2 Rowers
- 1 Arm Bike
- 1 Ski crossover
- Weight Area
- Dumbbells up to 50kg
- Squat Rack
- Smith Machine
- Pulley Station
- Kinesis Machine
- Tanita Body Scan Scales
Gym Opening Hours
Monday to Thursday 6am to 10pm
Friday 6am to 9:30pm
Saturday & Sunday 7am to 5:30pm
Non-members can book in on the day using our reception kiosks (card payment only).
We recommend all members pre-book gym time on the app prior to arrival so you can scan and go straight in- however, you DO NOT need to pre-book. Junior members need to book in advance using the Live Better app. Non-members can book in on the day using our reception kiosks (card payment only).
Exercise with friends and family and receive the support of our trained group exercise class leaders. Your Leisure centres offer more exercise classes than the competition - including our own classes, world-class Group-Ex experiences designed by LES MILLS and virtual classes. Group-Ex is fun, motivational and classes can be booked online.
The Your Leisure Swim Academy is delivering STA-accredited swimming lessons for children aged 4 years+ in Margate and Ramsgate. Your Leisure partners with STA to teach their brand-new and exciting Grade 1-7 Learn to Swim Programme.
Hartsdown Sports Hall offers table tennis and badminton. Check availability & Book sports via the Live Better app. You can also book the whole hall for netball and 5-a-side football. Contact the centre for more details.
Our FeelGood Factory at Hartsdown offers a revolutionary way to lose weight via a completely unique 50-60-minute workout using power assisted equipment. This low impact exercise is ideal for people with osteoporosis, mobility problems, joint problems, poor posture, muscle tone problems.
Thanks to the support of Kent County Council and Social Enterprise Kent, Your Leisure is pleased to introduce a wide range of exciting Wellbeing activities and courses specially created for those aged 55 and over. Our Wellbeing Activity Programme is open to members and non-members and features an exciting mix of activities and courses including Yoga for Mental Health, Gentle Mat Yoga, FloatFit, Fun Fit Circuit, BoxFit, Balance for Wellness, Nordic Walking, Good Boost Aqua, Pickleball and more.
Please note that activities can be booked online and in centre, payment by card only. Non-members can book 5 days in advance, members can book as per their membership's advanced booking perk.
More about our Programmes & Courses
Facilities
Main Pool & Teaching Pool
Exercise Class Studios
Sports Hall
Free Car Park
Swimming Lessons
FeelGood Factory
Accessible Changing Rooms
Café
Fully Equipped Gym
Gymnastics Academy
Step-free Access
Gym Safe Facility
Memberships to help you "Live Better"
Here are the most popular memberships at Hartsdown Leisure Centre.
ESCAPE
THERMAL SPA
Includes: Thermal Spa, Group-Ex Classes, Gym, Swim & FeelGood Factory + 14 days advanced booking perk, Les Mills On-Demand, Free app & 20% off Spa Treatments
Joining fees apply
GROOVE+
GROUP-EX CLASSES
Includes: Group-Ex Classes, Gym, Swim & FeelGood Factory + 14 days advanced booking perk, Les Mills On-Demand, Free app & 20% off Spa Treatments
Joining fees apply
ENERGIZE
GYM
Includes: Gym, Swim & FeelGood Factory + 8 days advanced booking perk, Free app & 20% off Spa Treatments
Joining fees apply
SWIM
POOL
Includes: Swim + 8 days advanced booking perk, Free app & 20% off Spa Treatments
Joining fees apply
Get the Live Better app
Download the app for free from your app store. Check timetables, book on the go & stay up-to-date.
FAQs
PAYG swimming prices vary depending on which session your are booking. The price of pool sessions the can be viewed online using our Live Better app or by visiting our website and using "Search & Book", searching and selecting your session. All swimmers need a paid booking or booking as part of a valid membership.
Live Better memberships have swimming included in their subscriptions. You can view memberships and join online here. Live Better memberships are great value and could save you money vs. PAYG swimming depending on usage.
Non-members can book online on a PAYG basis 5 days in advance. Members can book 8 days in advance or 14 days in advance depending on their subscription's advanced booking perk.
Download the app today. Easily check all timetables and programmes. Book on the go. Manage your bookings. Stay up-to-date with member news & offers. The FIRST time using the Live Better app, you will need to log in using your registered email address and password you set on your online account. If you have not done this already, you can CLICK HERE to reset your password. You will enter your email address and receive an email with a link (link is live for 10 minutes) to set up a password. Once you have done this, you can login to the app.
NB: Please ensure when re-setting your password that there are no capital letters within or extra spaces at the end of your email address as the system is case sensitive and you may find the following error message "invalid email". For help with the app, please speak to a member of the team at the centres or contact CST@yourleisure.uk.com.
The Live Better app is available for iOS and Android from your app and Play stores search or click the button below for links.
You can book in centre via one of our kiosks/receptions that accept cashless payment methods. However, we do recommend booking in advance. The kiosks/receptions can also be used to book up to 5 day in advance for future sessions. Please note, in-centre advance booking is 5 days, members have 8 or 14 days advanced booking perks depending on membership package, the 8 or 14 day advanced booking perk is for online or in-app booking.
Your Leisure's Pool Admission policy can be read online here
Yes, our centres have a retail section which sells a range of swimming apparel and items. Check in-centre for stock.
Yes. All users of the pool need to pay for a slot (or a booking as part of a membership) to manage capacity.
The class programme can be viewed online using our Live Better app or by visiting our website and using "Search & Book".
Live Better app: You can browse all upcoming classes in the app by clicking the "Classes" tile and selecting your centre of choice.
Web: On the web browser system, you can click "Search & Book" from the main menu then search for classes by selecting your centre of choice, selecting "Group Exercise" and the filter by date and time.
We recommend all members pre-book gym time on the app prior to arrival so you can scan and go straight in, however, members do no need to book in advance and can book on entry. Junior members need to book in advance using the Live Better app.
Non-members can book in and pay (card payment only) on the day using our reception kiosks.
New members will need to book a "Welcome & Discovery" induction session online for their first attendance and non-members need to book and pay online for access.
You can use the gym from 12 years and up, however, under 16s need to book Junior slots and hold a Junior Energize or Groove membership.
When attending the gym, please wear suitable sports clothing and trainers.
Please do not wear outdoor shoes, dress shoes, sliders, clogs, boots, flip-flops or unicorn slippers.
New members will receive a welcome email with details on what to expect during their first visit which is called a "Welcome & Discovery" session. It's a friendly induction that will be a guide to the facilities, you'll complete some paperwork and guidance on how to get the most out of your membership subscription. You can book your "Welcome & Discovery" session using the Live Better app.
Please come dressed for the gym wearing suitable sporting attire and trainers.
Yes. Lockers are available in changing rooms for customers to use. Lockers require a 20p coin.
Blue Wave lockers work using a £1 coin that is refunded after use.
You can sign up to one of our great value Live Better membership subscriptions online here.
Members can collect their membership card from reception on their first visit. If you haven’t yet collected your card, then you can collect one on your next visit. Having a membership card makes it easier for members to swipe through the gates.
You can swipe your card on entry and it will check you in for all booked activities scheduled during a 3-hour window of the day you swipe.
When you joined or created an account while booking online PAYG, you should have received an email regarding setting up your online account password. You will need to follow the link in the email and set your password.
If you have not received this email, you can CLICK HERE to reset your password now and you'll receive a new email with a reset link, then you can click that (or copy and paste it into your web browser if it is not clickable - link is valid for 10 minutes) then once your password is set you will be able to LOGIN HERE. Once you have set up your online account, you will be able to book using your email and password to log into our web browser booking system or our app.
NB: Please ensure when re-setting your password that there are no capital letters within or extra spaces at the end of your email address as the system is case sensitive and you may find the following error message "invalid email". For help with the app, please speak to a member of the team at the centres or contact CST@yourleisure.uk.com
Should you be thinking of cancelling, you can contact our Customer Support Team using the ONLINE FORM HERE and selecting "Cancel my membership" or call 03333 660 661 to discuss your options.
Did you know you can freeze your membership? If you just wanted to take a break, we can pause your subscription so you can pick back right where you left off when you want to come back.
Hartsdown Leisure Centre, Margate Thanet is operated by Your Leisure Kent Ltd in partnership with Thanet District Council.
Your Leisure Kent Limited is a registered society under the Co-operative and Community Benefit Societies Act 2014 with charitable status. Registration number 28889R.
“The objects of the Society shall be to provide or assist in the provision of facilities in the interests of social welfare for recreation or other leisure time occupation in Kent and the surrounding area of individuals who have need of such facilities by reason of their youth, age infirmity or disability, financial hardship or social circumstances with the object of improving their conditions of life and to advance the education of the public in leisure activities”.
Your Leisure strives to provide a broad range of leisure activities, quality entertainment and good customer service at its venues / centres and all feedback is very important to us so we can make improvements for the future.
If you would like to send us feedback, click the button below and complete the applicable online form and a manger will respond to you.
Head Office:
We are always keen to hear from our customers. Whether you want to give us feedback on what we're doing or suggest how we can make things better, send us a message or give us a call or write to us.
Your Leisure Kent Ltd, Discovery Park, Innovation House, Innovation Way, Sandwich, Kent CT13 9FF
T: 03333 660 661 E: info@yourleisure.uk.com