Carers Subscription Policy
Who is entitled to have a Carer? Anyone who needs help or support due to illness, frailty, disability, a mental health problem or an addiction, who cannot access our facilities without their carers support. The Carer's Membership is a subscription for care givers that has been created to track attendance, prevent overcrowded space capacity and prevent discrimination. A Carer Entry Subscription is free of charge, allows any booking along with the main person they care for if spaces are available. This subscription is only available to people who can prove they are someone’s carer. They make the same booking- and will only be allowed entry when their person has been booked and entering for their bookings.
The carer needs to join either at centre or by emailing us using our online contact form.
Membership cards will then be issued on your 1st visit to a centre and we will require proof that you are entitled to this subscription.
This proof can be any of the following dated within the last 12 months:
- Attendance Allowance Letter (AA)
- Carers’ Allowance Letter of Award
- Disability Living Allowance Letter (DLA)
- Carers Card UK
NB: Only Disabled Swim sessions include a joint booking for 1 Service User and 1 Carer to enter the pool under one booking. All other swimming sessions a holder of a carers' membership can accompany the 'cared for' free of charge but these sessions require two individual bookings to admit two people into the pool. Click here for our Carers Policy.