PAYG swimming prices vary depending on which session your are booking. The price of pool sessions the can be viewed online using our Live Better app or by visiting our website and using "Search & Book", searching and selecting your session. All swimmers need a paid booking or booking as part of a valid membership.

Live Better memberships have swimming included in their subscriptions. You can view memberships and join online here. Live Better memberships are great value and could save you money vs. PAYG swimming depending on usage.

We operate on a pre-booking system for swimming sessions. This has had lots of positive feedback from customers as it has reduced long wait times to access the pools during busy periods. See below for information on pre-booking sessions.

Members and non-members can book activities online using our Live Better app or web browser using "Search & Book". You will need to have an account set up first before using the app.

Non-members booking on a pay-as-you-go basis: Use the online booking system to search by centre, activity and scroll through the available programme. Find the session you wish to attend and book online. You will be able to create an account during the checkout stage.

Members and non-members will need to create an account first to access booking via the Live Better app. Members can do this via their welcome email or using the information below. Non-members, you can create an account when booking your first activity online then using the details you provide, download and log into the app. 

Members account setup: When you joined, you should have received an email regarding setting up your online account. You will need to follow the link in the email and set your password. If you have not received this email, you can CLICK HERE to reset your password now and you'll be able to LOGIN HERE. Once you have set up your online account, you will be able to book using our web browser booking system or our app

NB: ** Aqua Aqua & Active Aqua sessions are available to book through the Group-Ex programme not swimming.

NB: All swimmers (including 0-15 year olds) must have a session booking to enter the pool, either a paid online booking in advance or booked online and paid for on the day in centre (card only) or booking as part of a valid membership.

NB: Please note, once a session is full, no more bookings can be made online or in centre.

NB: When booking an Open Swim just select Lane 1 if the booking system asks; there are no lanes for an Open Swim Lane 1 books a place in the pool.

NB: Only Parent & Toddler*** sessions include a joint booking for 1 Child (0-4 years) and 1 Adult (16+) to enter the pool under one booking. All other swimming sessions require an individual booking per swimmer - Example, 4 swimmers = 4 bookings (***excluding Tides where you can book multiple spaces on one booking for Parent & Toddler - please check Pool Admission Policy for Ratios).

NB: Only Disabled Swim sessions include a joint booking for 1 Service User and 1 Carer to enter the pool under one booking. All other swimming sessions a holder of a carers' membership can accompany the 'cared for' free of charge but these sessions require two individual bookings to admit two people into the pool. Click here for our Carers Policy.

Your Leisure's Pool Admission policy can be read online here

First, it's so that you know you have a space rather than getting to the centre and being disappointed by a "session now full" sign as pool sessions, classes and some other sessions, have capacity limits. It also means that long queues are a thing of the past. Booking in advance ensures we know who is in our centres and can create safer spaces. You can book in-centre on the day but there may not be any spaces.

Unfortunately, all space availability is online, due to health and safety once fully booked we cannot take any further bookings for that session on the door or by phone.

Yes. All users of the pool need to pay for a slot (or a booking as part of a membership) to manage capacity.

Yes, our centres have a retail section which sells a range of swimming apparel and items. Check in-centre for stock.

Yes. The Bank Holiday programme will see revised pool, class and activity timetables and gym times as well as no course lessons. You can check all activity session times, and availability and book online or using the Live Better app.

Yes. Lockers are available in changing rooms for customers to use. Lockers require a 20p coin.

Blue Wave lockers work using a £1 coin that is refunded after use.          

We recommend all members pre-book gym time on the app prior to arrival so you can scan and go straight in. Junior members need to book in advance using the Live Better app.

Non-members can book in on the day using our reception kiosks. Non-member Prices: Adult (16+) Gym: £10.00 (card payment only). 

New members will need to book a "Welcome & Discovery" induction session online for their first attendance and non-members need to book and pay online for access.

New members will receive a welcome email with details on what to expect during their first visit which is called a "Welcome & Discovery" session. It's a friendly induction that will be a guide to the facilities, you'll complete some paperwork and guidance on how to get the most out of your membership subscription. You can book your "Welcome & Discovery" session using the Live Better app.

Please come dressed for the gym wearing suitable sporting attire and trainers.

The class programme can be viewed online using our Live Better app or by visiting our website and using "Search & Book".

        Live Better app: You can browse all upcoming classes in the app by clicking the "Classes" tile and selecting your centre of choice. 

        Web: On the web browser system, you can click "Search & Book" from the main menu then search for classes by selecting your centre of choice, selecting "Group Exercise" and the filter by date and time.

Yes. For classes where mats are applicable, please bring your own mat. A range of larger equipment such as barbells, kettlebells, will be provided.

Members and non-members can book activities online using our Live Better app or web browser using "Search & Book". You will need to have an account set up first before using the app.

Non-members booking on a pay-as-you-go basis: Use the online booking system to search by centre, activity and scroll through the available programme. Find the session you wish to attend and book online. You will be able to create an account during the checkout stage.

Members and non-members will need to create an account first to access booking via the Live Better app. Members can do this via their welcome email or using the information below. Non-members, you can create an account when booking your first activity online then using the details you provide, download and log into the app. 

Members account setup: When you joined, you should have received an email regarding setting up your online account. You will need to follow the link in the email and set your password. If you have not received this email, you can CLICK HERE to reset your password now and you'll be able to LOGIN HERE. Once you have set up your online account, you will be able to book using our web browser booking system or our app

If space is available, you can book at centre on arrival, however, to avoid disappointment, we recommend booking all activity sessions in advance.

Non-members can book online on a PAYG basis 5 days in advance. Members can book 8 days in advance or 14 days in advance depending on their subscription's advanced booking perk. All membership information can be found online here

You can sign up to one of our great value Live Better membership subscriptions online here. With Live Better, there's no sign up fee. No contract. No old-fashioned on-peak vs. off-peak limits on your enjoyment. Just the freedom to be in control of your health and fitness goals with UNLIMITED* Classes, Gym, Swim & more! Plus, unlock longer advanced booking! Non-members can book online 5 days in advance, Live Better members can book up to 14 days ahead!

Yes. You can start booking straight away and using your membership booking sessions online or in-centre. We recommend downloading and registering on the Live Better app for easier booking. DOWNLOAD THE APP HERE

When you joined or created an account while booking online PAYG, you should have received an email regarding setting up your online account password. You will need to follow the link in the email and set your password.

If you have not received this email, you can CLICK HERE to reset your password now and you'll receive a new email with a reset link, then you can click that (or copy and paste it into your web browser if it is not clickable - link is valid for 10 minutes) then once your password is set you will be able to LOGIN HERE. Once you have set up your online account, you will be able to book using your email and password to log into our web browser booking system or our app.

Download the app from your app store here

Or scan the QR code to go to your app store...

NB: Please ensure when re-setting your password that there are no capital letters within or extra spaces at the end of your email address as the system is case sensitive and you may find the following error message "invalid email". For help with the app, please speak to a member of the team at the centres or contact CST@yourleisure.uk.com.

The Live Better app is available for iOS and Android from your app and Play stores search or click the button below for links.

Your Swim School course subscriptions are £35 a month Direct Debit.

Your Swim School lessons continue as normal throughout school holidays except for a 2-week break in August and 2 weeks in December and lessons are cancelled if the normal day fall on a Bank Holiday in England. Direct Debits will be adjusted for Bank Holidays outside of the August and December breaks. The August and December break dates will be communicated via our Live Better app and member newsletter. If you sign up to Your Swim School, please do get the Live Better app and opt-in to our newsletter to stay up-to-date.

Christmas Closure 2024:
Tuesday 17 December 2024 – Wednesday 1 January 2025
Courses will resume on Thursday 2 January 2025

Hartsdown Gymnastics Centre course subscriptions are:

• £20 per month Direct Debit for Twinkling Stars (18 months - 3 years)
• £35 a month Direct Debit for Rising Stars (3 years to primary school) and Shooting Stars (4-8 years)  

Hartsdown Gymnastics lessons continue as normal throughout school holidays except for a 2-week break in August and 2 weeks in December and lessons are cancelled if the normal day fall on a Bank Holiday in England. Direct Debits will be adjusted for Bank Holidays outside of the August and December breaks. The August and December break dates will be communicated via our Live Better app and member newsletter. If you sign up to Gymnastics, please do get the Live Better app and opt-in to our newsletter to stay up-to-date.

Christmas Closure 2024:
Tuesday 17 December 2024 – Wednesday 1 January 2025
Courses will resume on Thursday 2 January 2025

DITC Tennis Academy course subscriptions are £35 a month Direct Debit.

DITC Tennis Academy lessons continue as normal throughout school holidays except for a 2-week break in August and 2 weeks in December and lessons are cancelled if the normal day fall on a Bank Holiday in England. Direct Debits will be adjusted for Bank Holidays outside of the August and December breaks. The August and December break dates will be communicated via our Live Better app and member newsletter. If you sign up to the Tennis Academy, please do get the Live Better app and opt-in to our newsletter to stay up-to-date.

Christmas Closure 2024:
Tuesday 17 December 2024 – Wednesday 1 January 2025
Courses will resume on Thursday 2 January 2025

All hire periods are stated on your booking confirmation. The weekly hire period is from 10:00am on Saturday to midday on Friday. Keys must be returned to the bay office by midday.

Weekly hire customers can collect the key from the Bay Inspector Office after 10:00 Saturday and must be returned to the bay office by midday on Friday. If the office is closed, please ensure the hut is locked up and post the keys through the letter box.

Daily hire customers can collect their keys from the Bay Inspector Office from 10:00 on the day of the booking and return them no later than 17:00 on the day. If the office is closed, please ensure the hut is locked up and post the keys through the letter box.

All huts can be accessed from 6:00am and must be locked by one hour after sunset. Access is not permitted overnight.

General beach items can be stored within the hut such as water sports equipment, beach toys, chairs etc., however, customers are reminded that any loss or damage is the hirer's responsibility and therefore should refrain from storing valuable items. Any food should be stored in air-tight / fully sealed containers to reduce the attraction of pests.

Some huts are supplied with a gas trivet. The welcome pack contains an information leaflet on how to use the trivet. Customers must keep the surrounding area clear. If you have any problems or require a new gas bottle, please speak directly to a member of the bay team or call our Customer Support Team on 03333 660 661. We will arrange a replacement as soon as possible.

Each Bay has varied amenities such as toilets, showers, catering outlets and accessible facilities. These can be viewed on the main Beach Hut Guest web page - CLICK HERE 

BBQs are only permitted on certain bays after 18:00. Full details of the use, disposal and type permitted can be found on the main Beach Hut Guest web page.

Dogs are welcome at some bays whilst others have restrictions. For a full list of the restrictions can be found on the main Beach Hut Guest web page - CLICK HERE 

Daily huts will become available online to book if the hut is not sold as a weekly hire. Daily hire will become available 7 days before the date and cannot be booked in advance. 

Our Customer Support Team is available by emailing CST@yourleisure.uk.com or please speak to a member of our Bay Team.  

If you change the padlock on your beach hut, you need to ensure you give a copy of the key to the Bay Inspector. If we don't have a copy and need to enter your hut for checks or emergency work, we will cut the padlock off and replace it. The replacement can be picked up from the Bay inspector.  

The Winter Hire season is 1 October to 14 April and this is the same every year.

Payment for Winter Hire huts needs to be made between 1-30 September.

Keys can be collected at 10:00 from the Bay Inspector from 1 October. If keys have not been collected by 13 October, please email CST@yourleisure.uk.com to arrange collection.

Keys must be returned by 14 April at the end of the Winter season.