Beach Hut Frequently Asked Questions
Read our Terms & Conditions ONLINE HERE
All hire periods are stated on your booking confirmation. The weekly hire period is from 10:00am on Saturday to midday on Friday. Keys must be returned to the bay office by midday.
Weekly hire customers can collect the key from the Bay Inspector Office after 10:00 Saturday and must be returned to the bay office by midday on Friday. If the office is closed, please ensure the hut is locked up and post the keys through the letter box.
Daily hire customers can collect their keys from the Bay Inspector Office from 10:00 on the day of the booking and return them no later than 17:00 on the day. If the office is closed, please ensure the hut is locked up and post the keys through the letter box.
All huts can be accessed from 6:00am and must be locked by one hour after sunset. Access is not permitted overnight.
General beach items can be stored within the hut such as water sports equipment, beach toys, chairs etc., however, customers are reminded that any loss or damage is the hirer's responsibility and therefore should refrain from storing valuable items. Any food should be stored in air-tight / fully sealed containers to reduce the attraction of pests.
Some huts are supplied with a gas trivet. The welcome pack contains an information leaflet on how to use the trivet. Customers must keep the surrounding area clear. If you have any problems or require a new gas bottle, please speak directly to a member of the bay team or call our Customer Support Team on 03333 660 661. We will arrange a replacement as soon as possible.
Each Bay has varied amenities such as toilets, showers, catering outlets and accessible facilities. These can be viewed on the main Beach Hut Guest web page - CLICK HERE
BBQs are only permitted on certain bays after 18:00. Full details of the use, disposal and type permitted can be found on the main Beach Hut Guest web page.
Dogs are welcome at some bays whilst others have restrictions. For a full list of the restrictions can be found on the main Beach Hut Guest web page - CLICK HERE
Daily huts will become available online to book if the hut is not sold as a weekly hire. Daily hire will become available 7 days before the date and cannot be booked in advance.
Our Customer Support Team is available by emailing CST@yourleisure.uk.com or please speak to a member of our Bay Team.
If you change the padlock on your beach hut, you need to ensure you give a copy of the key to the Bay Inspector. If we don't have a copy and need to enter your hut for checks or emergency work, we will cut the padlock off and replace it. The replacement can be picked up from the Bay inspector.
The Winter Hire season is 1 October to 14 April and this is the same every year.
Payment for Winter Hire huts needs to be made between 1-30 September.
Keys can be collected at 10:00 from the Bay Inspector from 1 October. If keys have not been collected by 13 October, please email CST@yourleisure.uk.com to arrange collection.
Keys must be returned by 14 April at the end of the Winter season.